— Film · 29 seconds

Log feature requests and votes on behalf of customers

Narrated with an AI-generated voice.

A fictional Acme example: paste customer feedback, generate and review a title, then record support for an existing request with a name and email. The new Teams request and the SAML request receiving a vote are separate examples. Real product recordings in an earlier layout; typing and waiting shortened.

From the Managing Feature Requests guide.

Transcript

Useful feedback arrives in calls, emails, and support chats.

Paste the customer’s words into a new request.

Generate a clear title, review it, and add the request to your board.

When a customer backs an existing request, view the people who voted for it.

Add their name and email to record a vote on their behalf.

Their support counts toward the request, alongside votes from your public board.