— Film · 30 seconds
Narrated with an AI-generated voice.
A fictional Acme customer sends a private board message. The team reads it in the feedback inbox, chooses conversion, reviews an AI draft, and creates a request while retaining the original feedback. Real product recordings in an earlier layout; typing and waiting shortened. Email forwarding and replies are not shown.
From the Feedback Inbox guide.
Not every customer starts with a neatly written feature request.
They can send your team a private message from the board.
It arrives in your feedback inbox, ready for you to read.
Choose to convert it when there is a useful request inside.
AI drafts a title and description.
Review the result before creating the request.
The original message stays in your inbox.
The request is ready for votes.