Board Settings

Your feature board settings control how customers interact with your feedback collection system. Proper configuration ensures the right balance of openness and control for your specific needs.

Board Visibility Options

Public Board

Open access for maximum community engagement:

• Anyone can view features and voting results
• Customers can vote without creating accounts
• Feature submissions accepted from visitors
• Search engine indexing for discoverability
• Social sharing capabilities enabled

Best for: Consumer products, open-source projects, community-driven development

Private Board

Restricted access for controlled feedback:

• Team members only can view and interact
• Invitation-based access for selected customers
• No public visibility or search indexing
• Controlled feature submissions
• Internal feedback collection

Best for: Enterprise products, pre-launch development, internal tools

Hybrid Access

Balanced approach with selective sharing:

• Public viewing of approved features
• Controlled submissions through application process
• Team-moderated feature publication
• Selective customer access to voting

Best for: B2B products, selective beta programs, curated communities

Access Controls

Customer Participation

Configure how customers interact with your board:

Feature Submissions

• Open submissions - Anyone can suggest features
• Moderated submissions - Team approval required before publication
• Invitation-only - Selected customers can submit ideas
• Team-only - No external submissions accepted

Voting Permissions

• Public voting - Anyone can vote on published features
• Email verification - Votes require email confirmation
• Account-required - Only registered users can vote
• Team-only - Internal voting exclusively

Moderation Settings

Control content quality and appropriateness:

• Auto-publication - New features appear immediately
• Manual review - Team approves features before publication
• Content filtering - Automatic screening for inappropriate content
• Community reporting - Users can flag problematic submissions

Board Customization

Branding Options

Customize your board appearance:

• Board title - Display name for your feedback collection
• Description - Explain your board purpose to visitors
• Logo upload - Add your company or product branding
• Color scheme - Match your brand colors
• Custom domain - Use your own subdomain (premium feature)

Communication Settings

Configure customer interaction preferences:

• Contact information - How customers can reach your team
• Response expectations - Typical response timeframes
• Update notifications - How customers receive progress updates
• Submission guidelines - Instructions for effective feature requests

Notification Preferences

Team Notifications

Stay informed about board activity:

• New submissions - Immediate alerts for new features
• Voting milestones - Notifications when features reach vote thresholds
• Comment activity - Updates on customer discussions
• Status changes - Alerts when feature status updates

Customer Notifications

Keep your community engaged:

• Status updates - Automatic notifications when features progress
• Response alerts - Updates when team members reply
• Vote confirmations - Confirmation of successful votes
• Weekly summaries - Regular board activity updates

Integration Settings

External Connections

Connect your board to other tools:

• Development tools - Link to project management systems
• Analytics platforms - Send voting data to analytics tools
• Communication channels - Integrate with Slack or Discord
• CRM systems - Connect customer feedback to support tools

API Access

Programmatic access to your board data:

• Read-only API - Access voting and feature data
• Webhook notifications - Real-time updates for external systems
• Data export - Regular automated exports
• Custom integrations - Build specialized connections

Security and Privacy

Data Protection

Safeguard customer information:

• Privacy policy - Clear explanation of data usage
• GDPR compliance - European privacy regulation adherence
• Data retention - Automatic deletion of old submissions
• Anonymization options - Remove identifying information

Access Security

Protect your board from abuse:

• Rate limiting - Prevent spam submissions and votes
• IP blocking - Exclude problematic sources
• Content validation - Automatic screening for malicious content
• Backup procedures - Regular data protection measures

Configuration Best Practices

Initial Setup

Configure your board thoughtfully:

• Start conservatively - Begin with more restrictive settings
• Test thoroughly - Verify all settings work as expected
• Document choices - Record reasoning for configuration decisions
• Plan for growth - Consider how settings scale with usage

Ongoing Management

Maintain optimal board configuration:

• Regular review - Evaluate settings effectiveness quarterly
• Community feedback - Ask users about board experience
• Usage analytics - Monitor engagement and adjust accordingly
• Security updates - Stay current with privacy and security features

Change Management

Implement setting changes carefully:

• Communicate changes - Inform your community about modifications
• Gradual rollouts - Test major changes with small groups first
• Feedback collection - Gather input on configuration changes
• Rollback planning - Prepare to revert problematic changes